Hello, I registered to sell last September, but every time I tried to list a product, I...

GetHuman-allambie's customer service issue with Amazon from February 2019

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The issue in GetHuman-allambie's own words
I was trying to get the full refund for my monthly deduction since October ****. ... Hello, I registered to sell last September, but every time I tried to list a product, I always get a seller account problem. I asked for help, but didn't get it soon, so I decided to cancel being a seller. My problem is, until now, I am still being charged monthly for my seller account. I was charged starting October and last month, I was charged twice! I contacted Amazon through chat many times and I was assured that everything is ok and that I will receive a confirmation email, but never happened. I also sent emails, but never received any reply. I don't know what to do and I feel desperate. Could you please help? I have never used my seller account and I would like a full refund, please.
I already sent emails and used the chat service many many times, was assured that I will get a confirmation email and will receive the refund, but until now, it never happened.
Please refund my money back and please stop withdrawing from my bank as I am financially struggling.
I just joined last September, but my membership never materialized as I encountered problems.
I have tried contacting Amazon through emails, chat and phone, but I was advised that there's no contact phone for seller account service.
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seller account
Customer service issue
Reported by GetHuman-allambie
Feb 7th, 2019 - 4 mons ago
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Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman-allambie started working on this issue
Feb 7th 9:37am