An Order appeared on my account that I did not place. I would like to have it removed...

GetHuman-silum's customer service issue with Amazon from February 2019

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The issue in GetHuman-silum's own words
An Order appeared on my account that I did not place. I would like to have it removed and not charged to my account. Apparently a number of Amazon accounts were hacked as I was notified that a Prime account charge was placed on my account that I did not place and Amazon caught it and notified me. I changed my password but apparently it did not take at that time but have now rectified that problem and have my password changed. I would like to correct this and remove the item and charges and restore my gift card balance. I would also like to know how I can remove credit cards from my account?
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Customer service issue
Reported by GetHuman-silum
Feb 7th, 2019 - 4 mons ago
I have an issue with Amazon too
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GetHuman-silum started working on this issue
Feb 7th 6:08am