An Order appeared on my account that I did not place. I would like to have it removed...
GetHuman-silum's customer service issue with Amazon from February 2019
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-silum to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-silum's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-silum may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-silum's own words
An Order appeared on my account that I did not place. I would like to have it removed and not charged to my account. Apparently a number of Amazon accounts were hacked as I was notified that a Prime account charge was placed on my account that I did not place and Amazon caught it and notified me. I changed my password but apparently it did not take at that time but have now rectified that problem and have my password changed. I would like to correct this and remove the item and charges and restore my gift card balance. I would also like to know how I can remove credit cards from my account?
GetHuman-silum did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-silum fixed the problem
We are waiting for GetHuman-silum to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.