Hello,*I received a email from amazon in a foreign language on January ** ****. I was o...

GetHuman-spenning's customer service issue with Amazon from January 2019

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Hello,*I received a email from amazon in a foreign language on January ** ****. I was out of town and disregarded it.I found out today that my email has been hacked due to not being to sign into another site I use.My emails were being forwarded to another email address.I have corrected the email issue so I start checking all my accounts and sure enough when I try to log in to Amazon the site said "We cannot find an account with this email address". I called Amazon and they said they could not help me because they could not verify my account.This is the email I received on January ** ****.*danke,dass Sie Amazon.de besucht haben. Ihrem Wunsch entsprechend, haben wir lhr Passwort erfolgreich zuruckgesetzt. Schauen Sie unter "Mein Konto" bei Amazon.de,um lhre Bestellungen anzuzeigen ,Anderungen an Bestellungen vorzunehmen , lhre Abonnements zu aktualisieren und vieles mehr. Wenn Sie uns kontaktieren mochten haben Sie bitte Verstandnis dafur, dass wir Bestellinformationen nur an die unter "Mein Konto" angegebene E-Mail-Adresse veitegeben Konnen. Nochmals vielen Dank fur lhren Besuch bei Amazon.de*I used google translate and this is what it says*Thank you for visiting Amazon.de. According to your request, we have successfully reset your password. See "My Account" on Amazon.com to see your orders, make changes to orders, update your subscriptions, and more. If you wish to contact us, please understand that we can only provide order information to the email address listed under "My Account". Thanks again for visiting Amazon.de*I would very much like to get my account back and I can forward the email Amazon sent to me.* Thank you for any help.
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Customer service issue
Reported by GetHuman-spenning
Jan 26th, 2019 - 3 mons ago
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Jan 26th 11:36pm