This request is about Order ID: ***-*******-*********I have received the wrong item. In...

GetHuman2026911's customer service issue with Amazon from January 2019

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The issue in GetHuman2026911's own words
This request is about Order ID: ***-*******-*********I have received the wrong item. Instead of highlighters, I have received light switch. The item is not eligible for return. **I then wrote to the seller who sent me this response below: **Message:*Hello,*All shipments are under control of Amazon and they are doing instead of us, please contact to Amazon customer. They will help you about shipping troubles.*Thank you and have a nice time *End of message.**I hope you can fix this error.**Thanks**Berengere
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Amazon

Customer service issue
Reported by GetHuman2026911
Jan 24th, 2019 - 3 mons ago
I have an issue with Amazon too
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Timeline
GetHuman2026911 started working on this issue
Jan 24th 12:28am