I expect immediate personal help from amazon to solve an ongoing problem wih and account.
GetHuman-patagoni's customer service issue with Amazon from January 2019
Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-patagoni's own words
A friend opened an account, being the email address *****@***.com*She later subscribed to Amazon Prime.*The previously mentioned email address was hacked or something happenned and she cannot access the account any longer. Any changes that she wants to make require the use of the previous email address, therefore she cannot make any modifications. *She wants to recover her account with a new email address and cancel the suscription to Amazon Prime.*Your assistance in solving this matter will be highly appreciated.*Many thanks in advance.*Regards,*Alex
Close the account and replace it with a new one
Yes, to call but have been unable to talk to someone.
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