I somehow have been paying for Amazon Fresh for a quite sometime. (most likely,signed u...

GetHuman-jacquesn's customer service issue with Amazon from January 2019

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The issue in GetHuman-jacquesn's own words
I somehow have been paying for Amazon Fresh for a quite sometime. (most likely,signed up for free trial and never cxled). I Spent over an hour trying to cancel The Prime Fresh. Spoke with * different reps who WOULD NOT LET ME Cancel!!! *I could barely understand them. It was the one of the worst customer service experiences I have EVER had!! I actually thought that I was in th middle of a scam.*My bank said only thing I can do is cancel my Card and get a new one. This would be Quite a hassle. I want my Amazon FRESH part of my Amazon account closed and think a refund is appropriate given all the pain and anxiety this entire experience created for both my husband and I.
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Customer service issue
Reported by GetHuman-jacquesn
Jan 16th, 2019 - 9 mons ago
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Jan 16th 2:00pm