I have an account with you with mobile no **********. I had purchased iPhone X ** gb on...

GetHuman-zosk's customer service issue with Amazon from January 2019

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I have an account with you with mobile no **********. I had purchased iPhone X ** gb on **-**-****. During that time SBI card offer was going on. According to that offer, if cart value is above ** thousand then ** % discount will be offered and max discount will be **** rs. **** rs will be offered Instant bank discount and remaining amount will be offered as cashback in credit card statement before **-**-****. As my cart value was ***** rs, I had received **** rs as Instant Bank discount so remaining **** should have bean credited in my SBI card account. But till **-**-**** I have not received any cashback in my SBI credit account. When I talked to SBI Credit card department, I have bean asked to contact to Amazon Customer care. I didn not got any response from Amazon customer care, Infact they told me no such offer was going on and what proof do you have for this offer.*I am pasting link for offer page which was going that time.*https:**www.amazon.in*gp*promotions*details*popup*A*KM*QXMGNYSVK**Please cashback my amount.
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Amazon

Customer service issue
Reported by GetHuman-zosk
Jan 16th, 2019 - a mon ago
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GetHuman-zosk started working on this issue
Jan 16th 8:32am