Replaced my old fire tablet with new fire HD* latest model bought from qvc early in j...

GetHuman1972501's customer service issue with Amazon from January 2019

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The issue in GetHuman1972501's own words
Replaced my old fire tablet with new fire HD* latest model bought from qvc early in january. I live in canary islands most of the year and then in uk. Need English version. My Amazon account set up on m y now dead * and half year old tablet is not recognised when I try to register this new one. I changed the password with hassle and for a few days all was well. Now I am locked out and asking for registration. I have changed passwords * times but none accepted. Even tried to open a n e w account, to be told that my email address already has an account !!! I am losing the will to l I v e .... At a time of great political interest, I am locked out of reading my Times, for which I pay a monthly sub . To make matters worse, I am recovering from a recent hip operation.. I am a. A widow of ** years, living alone, so communications are extremely iportant. Please save my sanity and tell me what to do. H e l p.. Thanks.*Pauline bolton
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Amazon

Customer service issue
Reported by GetHuman1972501
Jan 15th, 2019 - a mon ago
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GetHuman1972501 started working on this issue
Jan 15th 10:31pm