We ordered a laptop for Emmanuel Onyeagba. The item was shipped on January * and it say...

GetHuman1971646's customer service issue with Amazon from January 2019

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The issue in GetHuman1971646's own words
We ordered a laptop for Emmanuel Onyeagba. The item was shipped on January * and it says it was delivered on January *. However, Emmanuel never received the laptop. The order number is ***-*******-*******. Emmanuel says that he is sure the laptop was never delivered and wasn't stolen. How should we proceed from here on out? If there is anything we can do let me know. This laptop is important for Emmanuel because he comes from a refugee background and needs it for school which has just started. Thank you so much for your help!
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Customer service issue
Reported by GetHuman1971646
Jan 15th, 2019 - a mon ago
I have an issue with Amazon too
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Seen by 1 customer so far
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GetHuman1971646 started working on this issue
Jan 15th 8:32pm