I ordered an Eotech EXPS*-*GRN from your site. When I got my package it was the wrong m...

GetHuman1970526's customer service issue with Amazon from January 2019

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The issue in GetHuman1970526's own words
I ordered an Eotech EXPS*-*GRN from your site. When I got my package it was the wrong model with the Red reticle and should have been green like I ordered. I needed it to use today and was extremely disappointed and frustrated and had to reschedule my plans because of this mix up.*You issued me a refund and I'm currently getting it boxed up to return but not only am I without my item and had to order another somewhere else, I now have to go through the hassle of boxing it back up and take the time to go drop it off at UPS and wait a week before I get my refund. I wasn't given the option to exchange it for the right one and just wanted you to know I'm considering never using Amazon again so I won't have to deal with such a headache like this again.**Order date*Jan **, *****Order *****-*******-********Order total*$***.**
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Amazon

Customer service issue
Reported by GetHuman1970526
Jan 15th, 2019 - a mon ago
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Timeline
GetHuman1970526 started working on this issue
Jan 15th 6:42pm