hello. when i got home and got on my kindle(*th gen) it would not connect to the intern...

GetHuman-poorpost's customer service issue with Amazon from January 2019

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The issue in GetHuman-poorpost's own words
i was trying to re-register after de- registering it after not being able to connect to the internet. ... hello. when i got home and got on my kindle(*th gen) it would not connect to the internet. it would always say "internet service not working". i looked it up and tried rebooting the router and my kindle. as a last resort i de registered it by factory resetting it. now when im trying to connect it to the internet it to re-register it wont connect all it says is " internet service not working". i tried connecting to multiple hot spots, but when i typed in my account info, it say that there is a "registration error". this has never happened before and i would like to know why it is saying "registration error" and i would like how to fix this issue.
i have tried at least twenty times and and it still wont connect to wifi or register it
i want to know why my kindle wont connect to the internet, why it wont register when using anykind of hotspot, and how can i resolve these issues
i have been a custimer for about * or * years now
i have tried powering it off and rebooting the router
I have an issue with Amazon too
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Amazon

a kindle fire seventh gen
Customer service issue
Reported by GetHuman-poorpost
Jan 14th, 2019 - 9 mons ago
I have an issue with Amazon too
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GetHuman-poorpost started working on this issue
Jan 14th 11:44pm