Hello,*My name is Stephen Palmer. I have held an Amazon Prime account for over a year...

GetHuman1962757's customer service issue with Amazon from January 2019

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The issue in GetHuman1962757's own words
Hello,*My name is Stephen Palmer. I have held an Amazon Prime account for over a year. I have just noticed that I am being double billed for my monthly subscriptions of £*.**. I am being billed from my credit card (ending ****) and also my bank debit card (ending ****). I think this may have occurred due to me adding my Prime details to my smart TV that I acquired about a year ago. I am unable to provide my Prime membership number as I don't think the prime web pages shows it. I am desperate to get this sorted out quickly and have my over subscribed payments refunded please.
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Customer service issue
Reported by GetHuman1962757
Jan 14th, 2019 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 111850 others
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GetHuman1962757 started working on this issue
Jan 14th 5:20pm