I AM Amazon Prime member.*I live in Peru but rented an Apt in Miami for December.*I ord...

GetHuman1961124's customer service issue with Amazon from January 2019

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The issue in GetHuman1961124's own words
I AM Amazon Prime member.*I live in Peru but rented an Apt in Miami for December.*I ordered Many things but * *tems didnt arrive and I payed fast shipping for them.*Now I recieve an email from UPS Telling my package Will arrive today almost a month later.*I AM no longer in the US so I told the Apt owner in Miami to decline the package.*I need a refund for both packages I didnt recieve.*The Will both be declined in the shipping address.*When Will you Make the refund??*I AM very upset because I payed fast shipping and they were my daughters Christmas presents That Thay Didnt got.*They cryied all night.*Its not fair That I trusted you and you didnt got the *tems on time!*I am a long time costumer and I AM very dissapointed.
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Customer service issue
Reported by GetHuman1961124
Jan 14th, 2019 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
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GetHuman1961124 started working on this issue
Jan 14th 2:19pm