I had two big *litre fabric softner to send back to you and I clicked on the one which...

GetHuman1960814's customer service issue with Amazon from January 2019

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The issue in GetHuman1960814's own words
I had two big *litre fabric softner to send back to you and I clicked on the one which said I would take it to my local shop where they pick up deliveries for amazon.I printed the label and stuck it to the parcel and bought it to the shop but they said they could not take it because it was far too heavy and they said I would have to arrrange for a driver to come and collect it from my house. But I have deleted the purchase from my order so I now need a new label so that I can arrange for a driver to come to my home address. Kind regards Miss Annmarie Brown.
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Amazon

Customer service issue
Reported by GetHuman1960814
Jan 14th, 2019 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 111715 others
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Timeline
GetHuman1960814 started working on this issue
Jan 14th 1:19pm