I had ordered food for my dog royal canin *kg.amount *****.and when i returned it,i dnt...

GetHuman-rishavr's customer service issue with Amazon from January 2019

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I had ordered food for my dog royal canin *kg.amount *****.and when i returned it,i dnt get refund .amazon told me that we had sent the refund u can check your bank statement. But the amount had not reflected in my bank account.amazon told me that u have to file charge dispute form.but my brank has no idea about this.so i am very helpless to get my refund.kindly help me to get my refund to my bank account.punjab national bank.
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Customer service issue
Reported by GetHuman-rishavr
Jan 14th, 2019 - 9 mons ago
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Jan 14th 8:55am