Hi I just cancelled an item but was not credited tne amount back to my gift card. This...

GetHuman1958822's customer service issue with Amazon from January 2019

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The issue in GetHuman1958822's own words
Hi I just cancelled an item but was not credited tne amount back to my gift card. This is not the first time this has happened..but Ive got proof on the invoice. $*** was taken from my gift card balance (effectively making it .**)..but invoice shows "grand total" to be $**. Basically, I spent every dollar of my guft card balance on the order (multiple items) changed my mind about the mirror (bad reviews) and cancelled. But my gift card balance remained the same (.**)**Order* ***-*******-********* I want the amount credited back to my account. **Logan Herbert
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Amazon

Customer service issue
Reported by GetHuman1958822
Jan 14th, 2019 - 9 mons ago
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GetHuman1958822 started working on this issue
Jan 14th 1:38am