I added items to my cart that should have all qualified for free shipping* one of them...

GetHuman1958134's customer service issue with Amazon from January 2019

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The issue in GetHuman1958134's own words
I added items to my cart that should have all qualified for free shipping* one of them suddenly lost its qualification to be free, so I called Amazon to get help* I was told that I would not have to pay the $**.** for *-day shipping. The person that helped me told me to go ahead and select it and that she would reimburse me later* this never happened and I had to pay the $**.** for shipping that I did not want. I would like a refund for up to all of it because she did not do what she said would do. Thank you.
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Amazon

Customer service issue
Reported by GetHuman1958134
Jan 13th, 2019 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 111440 others
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Timeline
GetHuman1958134 started working on this issue
Jan 13th 10:28pm