I ordered an item and package was delivered but did not have in it what I ordered. I o...

GetHuman-wadmank's customer service issue with Amazon from January 2019

111416 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-wadmank to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-wadmank's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-wadmank's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wadmank may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-wadmank's own words
I ordered an item and package was delivered but did not have in it what I ordered. I ordered ear buds for my sons birthday. The package arrived and had some drink called xtend BCAAs in it. I contacted Amazon and told them what happened. They said they would send new ear buds to him and they dod. They also said no need to return the protein drink. Now I get an email from Amazon that said they charged my account for another set of earbuds because I did not return the first ones that never arrived I believe the first order was on Nov **th My name is Kathleen Wadman
GetHuman-wadmank did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-wadmank fixed the problem
We are waiting for GetHuman-wadmank to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wadmank fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-wadmank
Jan 13th, 2019 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 6 customers so far
Similar issue to 111416 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-wadmank started working on this issue
Jan 13th 9:04pm