A couple weeks before Christmas I ordered * snow globes. When they arrived, * were fin...

GetHuman-jlalli's customer service issue with Amazon from January 2019

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The issue in GetHuman-jlalli's own words
A couple weeks before Christmas I ordered * snow globes. When they arrived, * were fine but * was broken. I called and was told a new one would be shipped out. When I asked about the broken one I was told to discard it since it was broken I shouldn't send it back. I discarded it. Now I received a memo saying if I don't return it by ******* I would be charged for it. I can't return what I no longer have and since I was told to discard it I don't think I should be charged for it. Can you help me.
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Amazon

Customer service issue
Reported by GetHuman-jlalli
Jan 13th, 2019 - a mon ago
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GetHuman-jlalli started working on this issue
Jan 13th 4:28pm