So it says in my account that it is a reserved amount that has been taken away from my...

GetHuman-tnilcran's customer service issue with Amazon from January 2019

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So it says in my account that it is a reserved amount that has been taken away from my account. The thing is that i do not know what was bought from amazon video (which is what my account is saying the bill came from). I for one have canceled my previous automated bills from amazon video, so I don't know why this pops up now, I'd like it to be removed to I'm no longer billed from amazon video please. Thanks
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Amazon

Customer service issue
Reported by GetHuman-tnilcran
Jan 13th, 2019 - a mon ago
I have an issue with Amazon too
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GetHuman-tnilcran started working on this issue
Jan 13th 3:35pm