Dear Sir* Madam, *I would like to inquire about a package that i have been expecting a...

GetHuman-amelinan's customer service issue with Amazon from January 2019

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The issue in GetHuman-amelinan's own words
Dear Sir* Madam, *I would like to inquire about a package that i have been expecting a return from. I received the package from a courier service (GDEX). However, i after opening the package, i realised that the goods were broken and damaged, so i returned it to the courier, which the customer service said that i had to return all items that were being shipped together, and that they will feedback to the seller, so that they can make a replacement for me.However, i have still yet to receive any replacement from amazon. Please do help me check the return status. With the order number being : * ***-*******-******* . And the package number from the courier service being : MY*********** . I hope to get a reply from amazon asap, as it has been about a month or so, and that has been quite a wait. Thanks *Best Regards *Ms Ang
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Customer service issue
Reported by GetHuman-amelinan
Jan 13th, 2019 - a mon ago
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GetHuman-amelinan started working on this issue
Jan 13th 2:42pm