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The issue in GetHuman-ppms's own words
On March * **** I purchased a book from Amazon.com which was for someone in the US. Unknown to me at that time I had been enlisted in Amazon prime. this didn't become apparent to me until I saw a charge on a bank statement in October **** cancelling it immediately, I thought nothing more of it. That was until today when I was sorting through my annual bank statements, where I found to my horror that Amazon had charged £**.** for membership and between £**.** to £**.** every month between March to October. I have never used or enrolled myself in Amazon prime as I have no use for it. How can this be, that Amazon have been siphoning money out of my account without me knowing about it. Surely this must be an illegal act. What I expect from you is a full refund for a service that I did not request or use over the afore mentioned period.
GetHuman-ppms did not yet indicate what Amazon should do to make this right.
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