We placed an order on December **, **** for "Space Saving * Piece Bathroom Organizer Se...

GetHuman1945052's customer service issue with Amazon from January 2019

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We placed an order on December **, **** for "Space Saving * Piece Bathroom Organizer Set by LDR" sold by Jackson Supplies LLC. Amazon shows that it was delivered, even with a picture of the item at my door. Unfortunately, the box pictured is actually my neighbors pet vacuum. I've had no way to tell Amazon that my order did not get here and have been charged for an item I never received. Any help would be greatly appreciated. The order number is ***********-*******. Thank you!
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Amazon

Customer service issue
Reported by GetHuman1945052
Jan 11th, 2019 - 5d ago
I have an issue with Amazon too
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Seen by 16 customers so far
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Timeline
GetHuman1945052 started working on this issue
Jan 11th 5:44pm
GetHuman1945052 confirmed the issue is fixed. Hooray!
Jan 11th 6:45pm