Warranty Instructions to get screen replaced on Fire HD * Kids Edition Tablet

GetHuman1914827's customer service issue with Amazon from January 2019

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The issue in GetHuman1914827's own words
I purchased * Fire HD * Kids Edition Tablets on May **, ****, for my grandsons. The screen on one of these tablets has gotten cracked. It still works, it just needs the screen replaced. There is a * year warranty on these tablets. Do I just pack the broken one up and mail it to the Seattle, WA warranty provider address? How long can I expect the repair*replacement to take? Do I include a copy of my original order and a return shipping label in the box? Instructions are minimal, at best. Thank you! Amazon order ****-*******-*******
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Customer service issue
Reported by GetHuman1914827
Jan 7th, 2019 - 2 mons ago
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GetHuman1914827 started working on this issue
Jan 7th 4:08pm