I ordered the ' TOP CASE - Rubberized Hard Case Cover Compatible with **** Release Appl...

GetHuman-aveburke's customer service issue with Amazon from January 2019

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The issue in GetHuman-aveburke's own words
I ordered the ' TOP CASE - Rubberized Hard Case Cover Compatible with **** Release Apple MacBook Air ** Inch with Retina Display fits Touch ID Model: A**** - Pink ' a few days ago. I expected the case to be ** inches, as it says in the name, but it was only ** inches, (so completely useless to me as it doesn't fit on a MacBook Air **"). The options given to me on the website, which include having the case replaced or being reimbursed, are unhelpful to me as all of the return options are too inconvenient for me to complete before the end of the month. I would like to be reimbursed for the $**.** through the credit card with which I paid originally. I checked the comments and reviews for the case I noticed that this was a common issue with other buyers, so it's something I suggest amazon looks into to prevent further problems.
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Customer service issue
Reported by GetHuman-aveburke
Jan 6th, 2019 - a mon ago
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GetHuman-aveburke started working on this issue
Jan 6th 9:24pm