I tried to buy a watch with a credit card from my Amazon account which is related to my...

GetHuman-juanse's customer service issue with Amazon from January 2019

2 views
 | 
107620 similar
 | 
0 following
Help with my Amazon issue
How did GetHuman-juanse do it?
Waiting to hear how GetHuman-juanse fixed the problem to share with other customers.
The issue in GetHuman-juanse's own words
I tried to buy a watch with a credit card from my Amazon account which is related to my phone number *************, and when u finished the payment Amazon blocked my account and send me a message that said: "You cannot access your Amazon account until we verify your information. Please do not reply to this message and contact Customer Service."*So I've tried to contact costumer service via chat but I can't login into my account, and I need to know what's the information Amazon needs to verify, thanks.*Juan Prada
GetHuman-juanse did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-juanse fixed the problem
We are waiting for GetHuman-juanse to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-juanse fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-juanse
Jan 6th, 2019 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 2 customers so far
Similar issue to 107620 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-juanse started working on this issue
Jan 6th 1:07am
GetHuman-juanse confirmed the issue is fixed. Hooray!
Jan 6th 1:07am