I ordered a Kindle fire (Order* ***-*******-*******) for my son's birthday the year bef...

GetHuman-ucfbrian's customer service issue with Amazon from January 2019

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The issue in GetHuman-ucfbrian's own words
I ordered a Kindle fire (Order* ***-*******-*******) for my son's birthday the year before last. Starting last summer, the device started only charging sometimes, but we figured out how to prop it up so that it would still charge. As of about * months ago, however, the device will no longer charge at all. Any chance it's still under warranty? Anything else you'd advise to remedy the situation?*Thanks,*Brian
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Customer service issue
Reported by GetHuman-ucfbrian
Jan 5th, 2019 - 3 mons ago
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Jan 5th 9:58pm