Hi, I was speaking with a Supervisor yesterday, ID ****** regarding someone making a fa...

GetHuman-omuztafa's customer service issue with Amazon from January 2019

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The issue in GetHuman-omuztafa's own words
Hi, I was speaking with a Supervisor yesterday, ID ****** regarding someone making a fake account with my name and billing address. They have been sending me packages for the past week and I'm scared that this person has all of my information. I also found out this person opened up a credit card in my name as well. Leo said that he would report it immediately and put a hold on the account. He promised to send me a recap of our discussion but I did not receive one. I would like to know what is going on and when it will be resolved. I am honestly scared that someone could be stalking me with all of the information that he has and need some type of clarity that your team is working on this for me.
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Amazon

Customer service issue
Reported by GetHuman-omuztafa
Jan 3rd, 2019 - 4 mons ago
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GetHuman-omuztafa started working on this issue
Jan 3rd 2:54pm