My new paperwhite will not load the library from my old kindle

GetHuman-edmca's customer service issue with Amazon from January 2019

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman-edmca's own words
The problem: My new paperwhite will not load the library from my old kindle
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Customer service issue
Reported by GetHuman-edmca
Jan 3rd, 2019 - 3 mons ago
I have an issue with Amazon too
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Seen by 3 customers so far
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GetHuman-edmca started working on this issue
Jan 3rd 12:38am