My new paperwhite will not load the library from my old kindle
GetHuman-edmca's customer service issue with Amazon from January 2019
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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-edmca's own words
The problem: My new paperwhite will not load the library from my old kindle
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