On December **st I received an Email stating my prime membership was on hold I immediat...

GetHuman-freedomi's customer service issue with Amazon from December 2018

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The issue in GetHuman-freedomi's own words
On December **st I received an Email stating my prime membership was on hold I immediately called Amazon around *pm I spoke to a rep I asked him about switching to they yearly plan, we went back and forth about somethings then I explained I wanted to use another card. Anyway I added the other card and made my payment. I then went on line and added the yearly but I got some bad info from another rep so i decided to wait. Then this evening I get an email stating I have to pay again on December **th when i just paid on the **st . I love the service however this is the second time I've had to call about this early billing issue. Please have someone help me as I dont want to again after I just paid thank you for your quick response.

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Amazon

Customer service issue
Reported by GetHuman-freedomi
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 102296 others
0 customers following this

Timeline

GetHuman-freedomi started working on this issue
Dec 26th, 2018 11:20pm

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