I have called a week ago to dispute charges to my account. Customer service had an old...

GetHuman1825384's customer service issue with Amazon from December 2018

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The issue in GetHuman1825384's own words
I have called a week ago to dispute charges to my account. Customer service had an old account email address and somone purchased items on my debit card. I am very upset that the dispute is not cleared. Customer care resolved a $**.** purchase from my checking account but not the other two items purchased. i did not authorize these charges and do not know who did. I want a resolve immediately as my account is taking a big it. Also, while i was on the line with customer care there was another transaction taken out. The dates and amounts of these transactions are: $**.** (December **, ****) , $**.** (December **, ****) and $*.** (November**, ****). These are the disputes I have currently on my account. Please call me as soon as possible to clear this up. thank you

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Amazon

Customer service issue
Reported by GetHuman1825384
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 101239 others
0 customers following this

Timeline

GetHuman1825384 started working on this issue
Dec 25th, 2018 12:27am

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