Hello**In November this year I cancelled my Amazon Prime account but I have received an...

GetHuman1824950's customer service issue with Amazon from December 2018

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The issue in GetHuman1824950's own words
Hello**In November this year I cancelled my Amazon Prime account but I have received an email telling me that ** euros will be taken from my account on ********** for my yearly Prime account. I use both Amazon.co.uk and Amazon.es This is very worrying and I have tried finding ways to re cancel my es Prime account but there is no option coming up for me to do so.**When I go into the uk site, it comes up with 'Try Prime', which means I have no payment due to them. However on the es site it still says 'mi prime' and as I said above, I cannot seem to be able to cancel it again.**Please could you confirm that it is actually cancelled and no money will be deducted from my account on **th.**Many thanks**Teresa

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Hello, I was billed for Amazon Prime that I canceled.Cancel my Amazon prime account.I want to cancel amazon prime and my amazon account
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Amazon

Customer service issue
Reported by GetHuman1824950
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 101201 others
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GetHuman1824950 started working on this issue
Dec 24th, 2018 9:50pm

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