Hello, *I ordered a Kate Spade notebook through amazon prime I believe *****. I chose t...

GetHuman-austysc's customer service issue with Amazon from December 2018

4 views | 101108 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-austysc to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-austysc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-austysc may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-austysc's own words
Hello, *I ordered a Kate Spade notebook through amazon prime I believe *****. I chose to use a faster shipping route due to it being a dirty Santa gift I would need *****. The notebook was originally suppose to be here by Friday ***** and upon trying to tract there was a message saying there was an issue, and I would be notified when my order was on its way. I looked this morning ***** and saw that it was in route to me. After receiving the notebook, the package itself was slightly torn, I opened the package, pulled out the notebook and there is a slight puncture in the side of the notebook, a large scratch on the front and the back side of the spiral of the notebook looks as if something sat on it. I know this is a hard time of year for everyone, I have always used Amazon for multiple things. However, I’m disappointed I paid extra for shipping, when the product did not arrive when I paid for it to and the condition the product is in considering this is a gift for someone else. I will be more then happy to provide pictures of the product if you would like.

GetHuman-austysc did not yet indicate what Amazon should do to make this right.

How GetHuman-austysc fixed the problem

We are waiting for GetHuman-austysc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-austysc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-austysc
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 101108 others
0 customers following this


GetHuman-austysc started working on this issue
Dec 24th, 2018 5:41pm