I ordered a Roomba on Wednesday, December **th and selected Amazon Prime Priority Shipp...

GetHuman1823820's customer service issue with Amazon from December 2018

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The issue in GetHuman1823820's own words
I ordered a Roomba on Wednesday, December **th and selected Amazon Prime Priority Shipping (*-* business days). It has not yet been shipped and the order is coming from Amazon.com Services Inc. The order is Order* ***-*******-*******. Why does Amazon continue to provide poor service to Alaska? It takes an additional DAY for items coming from other vendors when compared to shipments within the lower **. So it appears that Alaska is the buffer when you are busy (not just at Christmas) to provide poor service. We receive UPS, FedEx, USPS routinely here. There really is no excuse other than Amazon feeling like this market is so small that you do not care. Really unfortunate. This problem is rampant in Alaska - just look at Facebook and other forums.

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Amazon

Customer service issue
Reported by GetHuman1823820
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 101115 others
0 customers following this

Timeline

GetHuman1823820 started working on this issue
Dec 24th, 2018 5:48pm

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