I ordered a pond net and they sent it to my post office. I did not know that it arrived...

GetHuman1820474's customer service issue with Amazon from December 2018

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The issue in GetHuman1820474's own words
I ordered a pond net and they sent it to my post office. I did not know that it arrived and my post office sent it back after two weeks. They refunded my money and I re-ordered it but it never arrived as I checked with post office frequently and I wasn’t notified or refunded. I am very frustrated because this is my first time to order to my house and I don’t know how to resolve it by computer. I archived order. I don’t know how to bring it back up. I don’t know how to find out where it went. Please help or explain how I can just get the pond net to my address. I want the pond net even though my pond is filled with leaves. I don’t feel comfortable ordering ever again from amazon because it is difficult to to resolve this issue. It is easier for me to talk to humans

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Amazon

Customer service issue
Reported by GetHuman1820474
Dec 24th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 100686 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman1820474 started working on this issue
Dec 24th, 2018 12:08am
GetHuman1820474 confirmed the issue is fixed. Hooray!
Dec 24th, 2018 4:16am