Kindle Paperwhite - It says - 'Updating your Kindle Store ...'*Then it asks to connect...
GetHuman1783369's customer service issue with Amazon from December 2018
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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1783369's own words
Kindle Paperwhite - It says - 'Updating your Kindle Store ...'*Then it asks to connect to WiFI ..*Then it says 'Unable to connect..*I cannot understand how to load updated software if that is the issue.
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