**********: Placed order for XY** * Keyfinder (* charcoal, * white) * Price...

GetHuman1749575's customer service issue with Amazon from December 2018

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The issue in GetHuman1749575's own words
**********: Placed order for XY** * Keyfinder (* charcoal, * white) * Price: $***.** * Order * **-*******-******** USPS Tracking * **********************************: USPS scanned package * "Out for Delivery" at *:** am* Mail was delivered at approx. *:** * pm-no package was delivered.* That evening, I checked the USPS * tracking. Showed "Delivered in*at * mailbox" at *:** pm. I checked the * mailbox and my front porch-no * package.***********: No package delivered. * Checked USPS tracking. Showed * "Refused by Addressee". No one * attempted to contact me. I did not * refuse delivery.***********: Contacted USPS-Lufkin- * (***) ***-****. Spoke to unknown * clerk. He took my phone number and * said he would check into it.* Checked USPS tracking. Indicated * that the package was received by the * USPS Regional Distribution Facility, * North Houston TX Distribution Center * on ********** at *:** am.***********: I went to the Lufkin US * Post Office. Spoke to an unknown * clerk. She took the information and * said that she would contact me * tomorrow, **********.**It appears to me that for some unknown reason, the carrier did not deliver my package on ********** and lied by indicating on her scanner that it had been delivered "In*at Mailbox". *Again, on **********, it appears that the carrier lied about attempting to deliver the package by indicating on her scanner that the package was "Refused by Addressee".*I was home all day on **********, was home all day except for between *:** and *:** pm on ********** and no one ever attempted to deliver the package.

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Amazon

Customer service issue
Reported by GetHuman1749575
Dec 13th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 94115 others
0 customers following this

Timeline

GetHuman1749575 started working on this issue
Dec 13th, 2018 6:51am

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