Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1722729 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman1722729's own words
I purchased a Kindle Fire for my daughter that has a * year worry free replacement guarantee. It does not power on so I went to my account to order a return kit but it says "Return and replacement Windows have closed" In the product description it states the item has a * year worry free replacement, no questions asked. The order number is ***-*******-******* for the pink Kindle. Please help. My daughter really wants her Kindle to work :-( **Thank you*Dustin Colwell
GetHuman1722729 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1722729 fixed the problem
We are waiting for GetHuman1722729 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.