My account was closed a few months ago because "We took these actions because our recor...
GetHuman-sigrit's customer service issue with Amazon from December 2018
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-sigrit to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sigrit's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sigrit may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-sigrit's own words
My account was closed a few months ago because "We took these actions because our records show that this account is related to another account that was closed by Amazon."* and I wanted to get some explanation as I didn't have another account that had been closed. When I wrote about my concerns they were ignored and I still can't create a new account. I'm sure there is some kind of misunderstanding and I'm asking if it can please be solved. It's impacting my work as a writer and I'm worried I can't even make an author's account like this to sell my books. **My account that was closed was tied to my email *****@***.com. **Please help me find a way to clear this issue as soon as possible. I hope that this time my letter won't be overlooked or ignored.
GetHuman-sigrit did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-sigrit fixed the problem
We are waiting for GetHuman-sigrit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.