Im just curious about some orders I had. I pre ordered the super smash brothers ultimat...

GetHuman-supersma's customer service issue with Amazon from December 2018

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Im just curious about some orders I had. I pre ordered the super smash brothers ultimate collectors edition strategy guide and super smash bros ultimate for the nintendo switch. I had amazon prime and selected two day shiping so since they are pre orders I get them the day they come out. The strategy guide was already delivered but the game itself has been stuck at shipped and not out for delivery. I was just wondering if you can tell me If im getting my order today or not.
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Amazon

Customer service issue
Reported by GetHuman-supersma
Dec 7th, 2018 - 5 mons ago
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GetHuman-supersma started working on this issue
Dec 7th, 2018 6:39pm