I placed a standing order with Amazon Prime for the repeat delivery of * tubes of GenTe...

GetHuman1700184's customer service issue with Amazon from December 2018

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The issue in GetHuman1700184's own words
I placed a standing order with Amazon Prime for the repeat delivery of * tubes of GenTeal gel eye lubricant. I received the initial delivery, and it is now time for the second delivery. I just received an e-mail from you that you are out of stock but will keep looking for the product. This is monumentally stupid. I placed an order for repeat deliveries because I have a continuous need for this product, but now I don 't know when or if I will receive it. Please cancel my standing order, and I will procure the product through someone else.
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Customer service issue
Reported by GetHuman1700184
Dec 6th, 2018 - 2 mons ago
I have an issue with Amazon too
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Seen by 3 customers so far
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GetHuman1700184 started working on this issue
Dec 6th, 2018 4:36am