On *********, received merchandise from order ****-*******-*******.*Instead of the Clas...

GetHuman1699424's customer service issue with Amazon from December 2018

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The issue in GetHuman1699424's own words
On *********, received merchandise from order ****-*******-*******.*Instead of the Classic Poker hand electronic game, I received a Draw ** Draw * Solitaire game. UPC label on back of said solitaire game described it as" Classic * in * Poker New." It would appear that the solitaire game was mislabeled.*How can I get the Classic Poker and return the solitaire game without shipping and handling charges?*Please note that within this same order I had ordered a Mega Screen Solitaire game and did receive that. I wanted this particular solitaire game but not the one I wish to return. Thank you.
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Amazon

Customer service issue
Reported by GetHuman1699424
Dec 6th, 2018 - a mon ago
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Timeline
GetHuman1699424 started working on this issue
Dec 6th, 2018 1:10am