I've noticed that *,** have been taken from my bank account for "Amazon Video", even t...

GetHuman-gintare's customer service issue with Amazon from December 2018

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The issue in GetHuman-gintare's own words
I've noticed that *,** have been taken from my bank account for "Amazon Video", even though I'm not an Amazon Prime Video member (even if I go to the website it says so) and I don't even have an established payment method. I've checked and the money were being taken for several months.*"Cancel membership" button is not clickable (again because according to the website I am NOT a Prime member). *How is this possible and how do I stop them from taking money from me?*Customer support page is also not working.*It there a possibility to get a refund?
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Customer service issue
Reported by GetHuman-gintare
Dec 6th, 2018 - a mon ago
I have an issue with Amazon too
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Seen by 4 customers so far
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GetHuman-gintare started working on this issue
Dec 6th, 2018 1:06am