I've noticed that *,** have been taken from my bank account for "Amazon Video", even t...

GetHuman-gintare's customer service issue with Amazon from December 2018

4 views
 | 
89912 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-gintare to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-gintare's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gintare may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-gintare's own words
I've noticed that *,** have been taken from my bank account for "Amazon Video", even though I'm not an Amazon Prime Video member (even if I go to the website it says so) and I don't even have an established payment method. I've checked and the money were being taken for several months.*"Cancel membership" button is not clickable (again because according to the website I am NOT a Prime member). *How is this possible and how do I stop them from taking money from me?*Customer support page is also not working.*It there a possibility to get a refund?
GetHuman-gintare did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-gintare fixed the problem
We are waiting for GetHuman-gintare to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-gintare fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-gintare
Dec 6th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 89912 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gintare started working on this issue
Dec 6th, 2018 1:06am