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GetHuman-damo_dar's customer service issue with Amazon from December 2018

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The issue in GetHuman-damo_dar's own words
REQUEST TO CLARIFY THE TELECON RECEIVED FROM YOUR REPRESENTATIVE ON DECEMBER, **, **** ON MY ORDER NO. ***-*******-******* DATED DECEMBER **, **** FOR ROWENTA STEAM IRON DW****.*Yahoo***Sent***Damodaran Sasidharan ******@***.com**To:******@***.com*Cc:*Damodaran Sasidaran**Dec * at **:** AM**December **, ******Dear Sirs,**On placing the above order with your office, a call was received from your representative on December **, **** asking me to purchase a Step Down Transformer to use the item by me.**It is a known fact that an item purchased by me in India through your concern is having the provision to use with the Voltage available in India is *** Volts only.**So it is requested to confirm that the ordered item could only be used with the prevailing Voltage.**Rowenta Iron made in Germany is definitely having the provision to use with the available Voltage in India, and as a customer, I must not be made to purchase a Step Down Transformer for it's use.***It is sincerely requested to send the item enabling me to use with the existing Voltage of *** Volts and not with anb additional expenditure for a Step Down Transformer.**Therefore, if it is not viable please cancel my order.**With best Regards,**Damodarasn Sasidharan
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Amazon

Customer service issue
Reported by GetHuman-damo_dar
Dec 5th, 2018 - 2 mons ago
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Timeline
GetHuman-damo_dar started working on this issue
Dec 5th, 2018 6:17am
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Dec 5th, 2018 6:18am