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Before contacting them, items GetHuman1692358 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1692358's own words
Hi I keep getting charged for amazon prime but I have cancelled my subscription and would like a refund. I have checked all my email to see if any of mine or my husbands account is still subscribed and they all State we are no longer prime members. So I don’t know if my card information will help locate the account, but I need help because this is the second month my account has been overdrawn for this charge.
GetHuman1692358 did not yet indicate what Amazon should do to make this right.
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