Hi I keep getting charged for amazon prime but I have cancelled my subscription and wou...

GetHuman1692358's customer service issue with Amazon from December 2018

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The issue in GetHuman1692358's own words
Hi I keep getting charged for amazon prime but I have cancelled my subscription and would like a refund. I have checked all my email to see if any of mine or my husbands account is still subscribed and they all State we are no longer prime members. So I don’t know if my card information will help locate the account, but I need help because this is the second month my account has been overdrawn for this charge.
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Customer service issue
Reported by GetHuman1692358
Dec 5th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
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GetHuman1692358 started working on this issue
Dec 5th, 2018 1:47am