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Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-chaskp's own words
On **********, I had a telephone conversation with your Joshua about triple billings to my VISA account for one intended order* purchase and download that I made of Microsoft Office Home and Student version ****. The two unintended billings for $***.** each were to be reversed, he told me. As of **********, I have been informed by email that Amazon has issued a credit for only one $***.**. I'm expecting the *nd credit of $***.** as promised.
GetHuman-chaskp did not yet indicate what Amazon should do to make this right.
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