On **********, I had a telephone conversation with your Joshua about triple billings to...

GetHuman-chaskp's customer service issue with Amazon from December 2018

4 views
 | 
89027 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-chaskp to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-chaskp's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman-chaskp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chaskp may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-chaskp's own words
On **********, I had a telephone conversation with your Joshua about triple billings to my VISA account for one intended order* purchase and download that I made of Microsoft Office Home and Student version ****. The two unintended billings for $***.** each were to be reversed, he told me. As of **********, I have been informed by email that Amazon has issued a credit for only one $***.**. I'm expecting the *nd credit of $***.** as promised.
GetHuman-chaskp did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-chaskp fixed the problem
We are waiting for GetHuman-chaskp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-chaskp fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-chaskp
Dec 4th, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 89027 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-chaskp started working on this issue
Dec 4th, 2018 5:04pm