Hello there, I am an Amazon Customer who made an order with Amazon Spain on ** Novembe...

GetHuman-zamfan's customer service issue with Amazon from December 2018

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The issue in GetHuman-zamfan's own words
Hello there, I am an Amazon Customer who made an order with Amazon Spain on ** November **** Order No. ***-*******-*******. I have been trying to get some response from the Amazon.es site but, apart from the language difficulties, I am advised to follow up with the sellers, who in turn, advise me to follow up with the delivery people, who advise me to contact Customer Support or the Logistics Department. This is not easily done - as the only means to do this is to try and translate *** questions on the customer service questionnaire page and then being advised to contact Customer Services - as if that's the easiest thing in the world to do when you don't speak Spanish?! I SIMPLY need to make contact with SOMEONE who preferably speaks English and can assist me with an order made on Amazon Spain which has not been received. CAN ANYONE HELP?? Thanks. Apologies for the dramatics but I've been at this for weeks with no luck at all! Regards, Linda Papier
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Amazon

Customer service issue
Reported by GetHuman-zamfan
Dec 4th, 2018 - 2 mons ago
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GetHuman-zamfan started working on this issue
Dec 4th, 2018 5:46am