Hello - I returned two pairs of shoes but have only been refunded for one pair. A recen...

GetHuman1685340's customer service issue with Amazon from December 2018

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The issue in GetHuman1685340's own words
Hello - I returned two pairs of shoes but have only been refunded for one pair. A recent email from Amazon indicates that you are still waiting for a return package (for the second pair of shoes). However, both shoes were returned in the same package - each pair in their own shoe box. I attached a return label on the outside of the package for one pair of shoes, and inside placed the print our of the return number in each of the respective shoe boxes. If you received one pair of shoes, you should have received two shoe boxes each with a pairs of shoes and return label. Thank you for you assistance.
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Amazon

Customer service issue
Reported by GetHuman1685340
Dec 4th, 2018 - a mon ago
I have an issue with Amazon too
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Seen by 6 customers so far
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Timeline
GetHuman1685340 started working on this issue
Dec 4th, 2018 3:42am