Got two boxes delivered. One was my order, the other one *huge* was who knows what *mat...

GetHuman1684732's customer service issue with Amazon from December 2018

1 view
 | 
88571 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1684732 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1684732's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman1684732's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1684732 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1684732's own words
Got two boxes delivered. One was my order, the other one *huge* was who knows what *matress? futton?* that was nor ordered --- BOTH boxes with the same tracking number and label. Contacted amazon to pick it up. Instructions now say I have to "remove old label" and be here in person and wait for UPS that will bring authorization .... Are you kidding? You delivered trash to my doorstep and now I have to skip work to wait for UPS? I want you to take care of this without involving more of my time, I've already wasted * hr calling you to try to figure out what the package was supposed to be doing there.
GetHuman1684732 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1684732 fixed the problem
We are waiting for GetHuman1684732 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman1684732 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1684732
Dec 4th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 88571 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1684732 started working on this issue
Dec 4th, 2018 1:48am