Got two boxes delivered. One was my order, the other one *huge* was who knows what *mat...

GetHuman1684732's customer service issue with Amazon from December 2018

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The issue in GetHuman1684732's own words
Got two boxes delivered. One was my order, the other one *huge* was who knows what *matress? futton?* that was nor ordered --- BOTH boxes with the same tracking number and label. Contacted amazon to pick it up. Instructions now say I have to "remove old label" and be here in person and wait for UPS that will bring authorization .... Are you kidding? You delivered trash to my doorstep and now I have to skip work to wait for UPS? I want you to take care of this without involving more of my time, I've already wasted * hr calling you to try to figure out what the package was supposed to be doing there.
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Customer service issue
Reported by GetHuman1684732
Dec 4th, 2018 - a mon ago
I have an issue with Amazon too
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GetHuman1684732 started working on this issue
Dec 4th, 2018 1:48am