Order ****-*******-******* - I returned * items, (bark collars) and received refund for...

GetHuman-barbstar's customer service issue with Amazon from December 2018

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The issue in GetHuman-barbstar's own words
Order ****-*******-******* - I returned * items, (bark collars) and received refund for only *. Now I am receiving email saying I did not return one of the collars which is not true. I have the refund comfirmation for * collars where I should have been refunded $**.** and was only refunded for one. I have never had a problem with returning to Amazon. The return document was enclosed with the * collars. It appears someone may have snagged a collar for themselves. Need help as I can not afford to be charged for something I do not have.
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Customer service issue
Reported by GetHuman-barbstar
Dec 3rd, 2018 - a mon ago
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GetHuman-barbstar started working on this issue
Dec 3rd, 2018 2:08pm